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Moon Palace The Grand Cancun All Inclusive - Alfredo V. Bonfil

Moon Palace The Grand Cancun All Inclusive - Alfredo V. Bonfil

$$$$|View on mapAlfredo V. Bonfil, Mexico|
8.2
Great83 reviews
75 photos
Check rooms and rates
Check-in
Sun, 18 May
-
Check-out
Mon, 19 May
Rooms and Guests2 Guests, 1 room
Moon Palace The Grand Cancun All Inclusive - Alfredo V. Bonfil
$$$$
Overview

Offering facials, an aqua park, and various recreational opportunities, the upscale Moon Palace Grand Cancun All Inclusive hotel lies in a beach area of Cancun, around a 10-minute drive from Ventura Park Cancun and approximately 10 minutes by car from Xoximilco Theme Park. Featuring views of the pool, the 5-star resort includes a restaurant with international cuisine and a swim-up bar.

Location

Moon Palace Arena is located about 5 minutes' walk from this Cancun property, and such natural sites as Piston Pueblo are 2.9 km away. The Moon Palace Grand Cancun All Inclusive is relatively near the Caribbean Sea.

For those travelling from afar, Cancun airport is 20 minutes' drive away.

Rooms

The 643 rooms at Moon Palace The Grand Cancun All Inclusive hotel include a balcony and a dining place. Some of the rooms feature luxurious decor furnished with a sofa. Along with a coffee maker, they also have complimentary wireless internet and a flat-screen television to keep you entertained. The private bathrooms feature hairdryers and bath sheets.

Eat & Drink

This Cancun hotel offers on-site breakfast in the restaurant. The à la carte restaurant has a spacious terrace. At the bar, you can select from a range of refreshing drinks. The bar area includes a lounge. Located fairly close to the hotel, La Gondola serves a great selection of Italian food.

Leisure & Business

A sunbathing terrace and water slides can be booked at the property at an extra charge. The upscale Moon Palace Grand Cancun All Inclusive features a rooftop swimming pool as well as a treatment room, a sauna, and an outdoor swimming pool. In order to promote physical wellness, this upscale accommodation offers a fitness area where guests can participate in yoga classes. A comfortable stay at the property awaits you with a wellness centre and a full-service spa featuring reflexology, body wraps, and body scrub. Finally, the Moon Palace Grand Cancun All Inclusive houses a business centre featuring a xerox and a work desk.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
At the hotel Moon Palace The Grand Cancun All Inclusive guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Building
Number of rooms:898
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Grand Honeymoon Suite King Size Bed
  • Room size:

    77 m²

  • Bed options:
    1 King-size bed
  • Garden view
  • Shower
  • Coffee machine
Grand Swim Up Suite Garden View
  • Max:
    4 persons
  • Room size:

    79 m²

  • Bed options:
    1 King-size bed
  • Pool view
  • Shower
  • Private pool
Grand Deluxe Garden View
  • Max:
    4 persons
  • Room size:

    77 m²

  • Bed options:
    1 King-size bed
  • Garden view
  • Shower
  • Coffee machine
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Heated swimming pool

Rooftop pool

Air conditioning
Facilities for kids

Toys

Game room

Children's play area

Children's pool

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Horseback riding
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Make up services

Room view

  • Garden view
  • Pool view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Moon Palace The Grand Cancun All Inclusive

💵 Lowest room price 448 £
📏 Distance to centre 19.1 km
🗺️ Location rating 8.4
✈️ Distance to airport 12.3 km
🧳 Nearest airport Cancun, CUN

Location

Address
The address has been copied.
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
Map view
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Event hall
Moon Palace Arena
340 m
Restaurant
La Gondola
450 m
Restaurant
Momo
1.2 km
Restaurant
Palapa Fragata
1.1 km

Reviews of Moon Palace The Grand Cancun All Inclusive

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location8.4
Facilities7.4
Guest reviewsWrite a Review
  • M
    Margaret
    United States
    left 1 review
    Wrote a review on 09 Dec
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining9.0
    8.0
    excellent dining
    friendly staff
    overcrowding issues
    restaurant reservations

    Here’s what you need to know

    My recent stay revealed a hidden gem for families! This resort boasts an incredible water park and exquisite dining choices for all tastes. Staff friendliness stood out, making each moment enjoyable. Do keep an eye on young ones near the pool and reserve restaurant spots early to avoid longer waits. Overall, it was a fantastic experience!

    Grand Deluxe Garden View
  • J
    Joan
    United States
    left 1 review
    Wrote a review on 24 Nov
    Needs improvement
    Doesn't recommend the hotel
    Location5.0
    Rooms6.0
    Service5.0
    Dining5.0
    5.0
    beach
    poor communication
    neglected service

    Beautiful beach for relaxation.

    We booked an excursion, but due to poor communication, we were late and the bus left without us. The hotel staff, including manager Miguel, insisted it was our fault and refused to cover the taxi fare, which cost us $50. This experience left us feeling frustrated and neglected. we will not use their services again.

    Grand Deluxe Garden View
  • J
    James
    United States
    left 1 review
    Wrote a review on 01 Oct
    Needs improvement
    Doesn't recommend the hotel
    Location5.0
    Rooms5.0
    Service5.0
    Dining5.0
    5.0
    poor maintenance

    Room flooding during hurricane was frustrating.

    Grand Deluxe Garden View
  • T
    Thomas
    United States
    left 3 reviews
    Wrote a review on 19 Aug
    Nice
    Doesn't recommend the hotel
    Location5.0
    Rooms5.0
    Service6.0
    Dining6.0
    6.0
    great pool

    It was just a suitable option for a short stay in Cancun with fantastic value for money. The kids loved the pool and said it was the best part of our trip. Make reservations for restaurants as soon as you arrive to avoid the waitlist.

    Grand Family Suite Garden View
  • T
    Todd
    United States
    left 1 review
    Wrote a review on 03 Aug
    Very good
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service8.0
    Dining8.0
    7.0
    beautiful grounds
    excellent dining options
    poor sound insulation
    limited restaurant access
    disruptive nights

    The grounds are stunning and well-kept. Incredible variety in dining options, with globally inspired dishes that impressed everyone in the family. The pool activities for kids were fantastic, ensuring they were entertained all day. However, our room had poor sound insulation, which led to disruptive nights with loud neighbors. Additionally, accessing some restaurants proved difficult, limiting our dining experience. Overall, the staff were courteous, but improvement is needed in room comfort and restaurant availability.

    Grand Deluxe Garden View
  • T
    Tim
    United States
    left 1 review
    Wrote a review on 21 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining10.0
    9.0
    excellent staff
    entertaining water park

    Great Spot for Families

    The staff was excellent during our stay. An experience at the water park kept my kids Matteo and Valentina entertained while I enjoyed the perfect service at the restaurants, especially from Oswill at the steakhouse.

    It wasn’t exactly inexpensive, but it was still reasonable for the value we received.

    Grand Deluxe Garden View
  • L
    Lee
    United States
    left 14 reviews
    Wrote a review on 21 May
    Perfect
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service7.0
    Dining9.0
    9.0
    water park
    spotty wifi

    The water park was enjoyable, but the wifi was spotty throughout the property.

    Grand Deluxe Garden View
  • E
    Edward
    United States
    left 1 review
    Wrote a review on 13 May
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service9.0
    Dining9.0
    9.0
    outstanding facilities
    entertaining water park
    diverse dining options

    The facilities were outstanding. The water park kept my kids entertained daily. Dining options were diverse and delicious. Staff was attentive and friendly. The beach was beautiful and perfect for relaxation. 🌊

    Grand Deluxe Garden View
  • J
    John
    United States
    left 3 reviews
    Wrote a review on 12 May
    Perfect
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service7.0
    Dining9.0
    9.0
    family-friendly activities
    delicious dining options
    great entertainment
    unreliable wifi
    limited restaurant access

    we had a fantastic stay at the resort. the water park was perfect for our kids, keeping them entertained all day long. the food options exceeded our expectations, especially at the hibachi and steakhouse restaurants.

    wifi was spotty throughout the property.

    Grand Deluxe Garden View
  • P
    Patricia
    United States
    left 7 reviews
    Wrote a review on 23 Jan
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining9.0
    9.0
    waterpark
    themed restaurants

    Exciting, Exciting, Exciting

    This resort is truly an adventure! The kids were beyond excited with all the pools, a massive waterpark, and endless activities that kept them entertained all day. The themed restaurants blew me away with their exceptional quality—can we talk about those cocktails? Wow!

    totally recommend ❤️😍

    Grand Deluxe Garden View

FAQ about Moon Palace The Grand Cancun All Inclusive

Which landmarks should we visit during our stay at the Moon Palace The Grand Cancun All Inclusive hotel?
During their stay at the Moon Palace The Grand Cancun All Inclusive hotel guests can visit Xoximilco Theme Park (3 km), the unique Motorsports Piston Pueblo Theme Park (2.9 km) as well as Spa (1.3 km) among others.
What is the nearest airport to the upscale 5-star Moon Palace The Grand Cancun All Inclusive hotel?
Cancun airport lies within 15 km of the upscale 5-star Moon Palace The Grand Cancun All Inclusive hotel and is reachable with a 20-minute drive.
Is airport shuttle provided by Moon Palace The Grand Cancun All Inclusive?
Airport shuttle which will take you to Moon Palace The Grand Cancun All Inclusive with a 20-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at Moon Palace The Grand Cancun All Inclusive hotel?
Yes, guests of Moon Palace The Grand Cancun All Inclusive hotel can take advantage of complimentary private parking on site.
What are our dining options during the stay at the resort?
Guests of the resort can dine just outside the property in a highly rated—9/10 according to reviews—restaurant La Gondola offering Italian cuisine.
Does the hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is the timeframe for check-in and check-out in the Moon Palace The Grand Cancun All Inclusive hotel?
Guests of the Moon Palace The Grand Cancun All Inclusive hotel can check in from 15:00 to 23:59 and check out from 12:00.
How much does a room at the Moon Palace The Grand Cancun All Inclusive cost?
The price for a room in the Moon Palace The Grand Cancun All Inclusive starts at $598.
What payment methods are available in the Moon Palace The Grand Cancun All Inclusive hotel?
At the Moon Palace The Grand Cancun All Inclusive hotel, you can pay using Visa, American Express, and Mastercard.
What are the room types offered by this upscale resort?
This upscale resort provides such room types as Grand Deluxe Room, Honeymoon King Suite, and Governor King Suite.
Which facilities are included in the rooms at the Moon Palace The Grand Cancun All Inclusive?
All rooms of the Moon Palace The Grand Cancun All Inclusive feature a mini-fridge-bar, coffee and tea makers as well as an individual safe, some of them boast private bathrooms along with hair dryers.
Which facilities does the Moon Palace The Grand Cancun All Inclusive hotel provide?
The Moon Palace The Grand Cancun All Inclusive hotel is equipped with currency exchange and a cash machine as well as a safe deposit box and 24-hour security for safety purposes.
What are the spa options at the Moon Palace The Grand Cancun All Inclusive?
At a wellness area and a full-service spa featured at the Moon Palace The Grand Cancun All Inclusive guests can receive such spa procedures as reflexology, body wraps, and body scrub. Additionally, a treatment room, a steam room, and a sauna are offered on-site.
Is swimming pool available at this upscale hotel?
Yes, this upscale hotel features a rooftop swimming pool.

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Boasting majestic resorts located in Mexico and the Caribbean, Palace Resorts offers a haven for guests seeking luxury, comfort, and relaxation. With lavish amenities from gourmet dining and indulgent spas to thrilling watersports and breathtaking excursions, guests can create unforgettable memories. From intimate honeymoon retreats to family-friendly getaways, Palace Resorts provides personalized experiences for everyone. Welcome to Palace Resorts.

Check rooms and rates
Check-in
Sun, 18 May
-
Check-out
Mon, 19 May
Rooms and Guests2 Guests, 1 room